FAQs

What makes your hats "bespoke"?

Our bespoke hats are handcrafted and can be designed to your exact specifications. Unlike mass-produced hats, we work closely with each client to design a unique hat that perfectly fits your style, head shape, and desired features. This includes choosing materials, colours, hat style, and adding personal touches like monograms or embellishments.

What types of hats do you make?

We specialise in a wide range of bespoke hats, including fedoras, crowns & halos, headbands, and feather /flower hats, and more. We're happy to discuss any hat style you have in mind, even if it's something unique or unconventional. Show us inspiration images or describe your vision, and we'll bring your dream hat to life.

What materials do you use?

We use only high-quality materials for our bespoke hats, sourced from reputable local suppliers. This includes feathers, luxurious silks, straw, and other premium fabrics. We can also work with specific materials if you have a preference.

How much do your bespoke hats cost?

The cost of a bespoke hat varies depending on the complexity of the design, the materials used, and the level of detail involved. We offer a range of pricing options to suit different budgets. Please contact us for a personalised quote after discussing your requirements.

How long does it take to create a bespoke hat?

The creation process for a bespoke hat typically takes 2-3 weeks. This allows us ample time to ensure the perfect fit, finish, and attention to detail. We'll provide you with a realistic timeframe during your initial consultation.

What is the process for ordering a bespoke hat?

  1. Initial Consultation: Schedule a consultation to discuss your requirements, style preferences, and measurements.

  2. Design & Material Selection: We'll work with you to design your hat, selecting the perfect materials and colours.

  3. Measurements & Fitting: We'll take precise measurements to ensure a perfect fit.

  4. Hat Creation: Our skilled artisans will handcraft your hat.

  5. Final Fitting & Delivery: You'll have a final fitting before your hat is delivered.

Do you offer repairs or alterations to hats?

Yes, we offer repair and alteration services for hats, both bespoke and non-bespoke. Contact us to discuss your needs.

Do you ship hats internationally?

Yes, we ship our bespoke hats internationally. Please contact us for shipping costs and details.

Where are you located?

Our bespoke hat workshop is located in Corinda. We welcome clients to visit our workshop by appointment.

What is your Shipping policy?

Each item is carefully wrapped or boxed for safe travelling and storage. We use Australia Post for shipping and can arrange express post if necessary. Shipping costs are extra and will be calculated on location.

 

We are located in the western suburbs of Brisbane and can arrange collection from our studio if this is more convenient. 

What is your Return & exchange policy?

We are happy to return or exchange a product if it is in original condition and has not been worn. 

With the exclusion of custom-made pieces.

Please contact me directly to discuss concerns as soon as you have received the item. 

How can I contact you?

You can contact us by phone at 0420 474 668, email at millinerybyange@gmail.com, or through our website's contact form.